Business Central and NAV Support
We’re Here to Help. Empowering Your Team. Protecting Your Investment.
Your ERP journey doesn’t end at Go-Live. It’s just beginning.
Implementing Microsoft Dynamics 365 Business Central is a major milestone, but the real value comes from how you use it every day. Whether you are facing unexpected errors, need guidance on new features, or simply want the peace of mind that comes with having an expert in your corner, Simply BC is here to ensure your system evolves with your business.
We don’t just fix broken code; we empower your users to work smarter, faster, and with confidence.
Why Choose Simply BC for Support?
Beyond the “Ticket” Mentality
At Simply BC, we believe support shouldn’t feel like a transaction. We are a Microsoft Boutique Partner focused on transparency and honesty.
You aren’t just a ticket number in a queue; you are a partner.
Our support team is an extension of your business, dedicated to understanding how you work so we can provide solutions that actually fit your processes.
The Simply BC Difference
- Direct Access: No hiding behind automated bots. Speak to real humans based in the UK.
- Transparency: Clear SLAs and honest communication about what can be fixed immediately and what requires a strategic approach.
- Long-Term Vision: We use support interactions to identify training gaps and process improvements, helping you get more ROI from your ERP over time.
Our Support Offerings
We tailor our support packages to match the tempo of your business. Whether you need a safety net for critical failures or a proactive partnership for continuous improvement, we have a plan for you.
- Standard Break/Fix: Rapid response to system errors and critical downtime events.
- User Empowerment & Training: “How-to” assistance to help your team master the system and adopt best practices.
- System Administration: Management of user permissions, licenses, and environment health checks.
- ISV & Integration Support: Troubleshooting for third-party apps and custom integrations.
- Minor Modifications: Agile adjustments to reports, pages, and workflows to keep your system aligned with your changing needs.
Ready to Stabilise Your System?
Don’t let technical hurdles slow down your growth. Get the reliable, expert support your business deserves.