SimplyBC Limited
Last Updated: 27th Nov 2025
Introduction
SimplyBC Limited (“SimplyBC,” “we,” “us,” or “our”) is a Microsoft Partner based in the United Kingdom. We are committed to safeguarding the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, use our services, or engage with us for sales, support, or consultancy.
This Policy complies with:
- UK General Data Protection Regulation (UK-GDPR)
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA) and CCPA Regulations
- UK Data Protection Act 2018
By using our website or services, you agree to the practices described in this Privacy Policy.
Data Controller Information
SimplyBC Limited
Registered in England & Wales
Company Number: [Insert]
Address: [Insert Registered Business Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
For GDPR and UK-GDPR purposes, SimplyBC is the Data Controller of your personal data.
If you are located in the EU, we may appoint an EU Representative where required under GDPR.
Information We Collect
A. Personal Data You Provide
We collect personal data when you:
- Fill out forms or request a consultation
- Contact us for support or product information
- Engage with us as a Microsoft licensing customer
- Subscribe to newsletters or marketing communications
- Purchase services or enter into a business contract
This may include:
- Full name
- Email address
- Phone number
- Company details
- Job title
- Billing information
- Support/technical inquiry information
- Any other data voluntarily submitted
B. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Device type, browser type, operating system
- Usage data, pages visited, time spent
- Cookies and tracking technologies
- Referral sources (search engines, ads, etc.)
C. Cookies & Tracking Technologies
We use cookies for:
- Website functionality
- Analytics (e.g., Microsoft Clarity, Google Analytics)
- Marketing and advertising insights
You can disable cookies in your browser settings or via our cookie banner.
How We Use Your Data
We process personal data for the following lawful purposes:
A. Contractual Necessity
- Providing Microsoft-related services
- Managing customer accounts
- Processing transactions and billing
- Delivering technical support
B. Legitimate Interests
- Improving our website and services
- Communicating about relevant products/services
- Detecting and preventing fraud
C. Consent
- Sending marketing communications
- Using non-essential cookies
You may withdraw consent at any time.
D. Legal Obligations
Responding to lawful requests from authorities
Compliance with tax, financial, or regulatory obligations
How We Share Your Data
SimplyBC does not sell personal data under CCPA, GDPR, or UK-GDPR.
We may share your data with:
A. Microsoft Corporation (as part of Microsoft Partner operations)
- Licensing validation
- Technical escalation
- Azure/O365 tenant support
- Cloud service provisioning
Microsoft operates under strict contractual data protection agreements and international compliance frameworks.
B. Trusted Service Providers
For services such as:
- Web hosting
- CRM systems
- Payment processing
- Email marketing tools
- Cloud storage (including Microsoft cloud services)
C. Legal & Regulatory Authorities
Where required by law or to protect our rights.
D. Business Transfers
If SimplyBC undergoes a merger, acquisition, or asset transfer, personal data may be included, subject to confidentiality protections.
International Data Transfers
As a Microsoft Partner, we may process or store data using cloud services that operate globally.
Transfers may occur to countries outside the UK/EU, including the United States.
We rely on:
- UK Data Transfer Addendum (DTA)
- EU Standard Contractual Clauses (SCCs)
- Microsoft’s privacy, compliance, and security commitments
- Adequacy decisions where applicable
These ensure your information is protected to GDPR/UK-GDPR standards.
Data Security
We implement strong technical and organisational measures, including:
- Encryption
- Multi-factor authentication (MFA)
- Secure access controls
- Cybersecurity best practices
- Employee confidentiality and training
- Microsoft security frameworks
Although no system is completely secure, we take reasonable steps to protect your data.
Data Retention
We retain personal data only as long as necessary for:
- Service delivery
- Contractual obligations
- Regulatory requirements
- Legitimate business interests
When data is no longer required, it is securely deleted or anonymised.
Your Rights (GDPR & UK-GDPR)
You have the right to:
- Access your data
- Rectify inaccurate data
- Delete your data (right to erasure)
- Restrict processing
- Object to processing (including marketing)
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the ICO or relevant EU authority
To exercise your rights, contact us at:
gdpr@simplybc.co.uk
California Consumer Rights (CCPA/CPRA)
California residents have the right to:
- Know what personal data we collect
- Request deletion of personal data
- Opt-out of data sharing for cross-context behavioural advertising
- Not be discriminated against for exercising privacy rights
Requests can be made via email:
gdpr@simplybc.co.uk
11. Third-Party Links
Our website may contain links to external sites or Microsoft resources. We are not responsible for the privacy practices of these third-party sites.
12. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided information to us, please contact us for removal.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws or business practices.
The updated version will include a revised “Last Updated” date.
Continued use of our website and services constitutes acceptance of the updated Policy.
14. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights: